Social Intelligence versus Emotional Intelligence, A Leader Needs Both

In past posts, I have discussed the value of emotional intelligence, commonly called EQ or EI. Daniel Goleman developed a theory of emotional intelligence in the mid-1990s, and it’s applicable for both education and business. People with a high EQ … Continue reading

Communication Derailers

As a leader, the quality of your communications is critical to your success. A good 80% of the executive coaching work I do involves communications that need to be adjusted. Communication is interactional because there is an exchanging of roles … Continue reading

Communication: The Lost Art?

To become an effective leader in any field, from a Fortune 500 company to a retail manager, the concept of communication is heavily emphasized.  A definition of communication arose in 1983 by the US Army defining communication as, “the exchange … Continue reading

5 Techniques to Increase Your Active Listening

The other day I was facilitating a strategy meeting with a group of executives. During the meeting, I started to notice a familiar pattern of listening that you all have observed in the past. Of the 8 participants, two of … Continue reading

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